>Nephronet's experience stems from the NEFROIATRIKI group, which has been active in the field of dialysis since the early 2000s. Nephronet, equipped with scientific training and excellent knowledge of the needs of kidney patients, began its activity in 2020 in the trade of medical products in the field of dialysis.

Nephronet's approach is based on two fundamental pillars. On the one hand, the best possible provision of services and high-quality products aimed at facilitating the lives of patients, and on the other hand, a fervent and impeccable cooperation with the staff of Hospitals in the Public and Private sector.

Operating based on our company's principles, which promote transparency, integrity, consistency, and respect for the ethics that govern our field, we work to maintain high-quality standards and satisfaction of our patients as well as our partners.

We understand the unique challenges faced by individuals in the final stage of Chronic Kidney Disease and are committed to providing them with high-quality medical products and excellent support. Our team consists of individuals who bring a wealth of experience in the field of dialysis. We are guided by a common purpose, to have a substantial impact on the lives of patients, their families, and the health professionals who care for them.

We believe that by combining our knowledge, our skills, and our unwavering dedication, we can lead to positive changes and contribute to the continuous improvement of dialysis care.

At Nephronet, our vision is simple but strong: to enhance the field of dialysis care by ensuring access to high-quality medical supplies for everyone. Our fundamental principle is that every individual deserves access to exceptional medical products which can make a real difference in their lives.

Our commitment to this vision leads us to aim to surpass our limits. We strive to be more than just a supplier. Our goal is to be a trusted partner in the healthcare sector on both an individual and professional level. Working with healthcare professionals and patients, we strive to understand their unique needs and provide personalized solutions that meet their expectations.

Quality is at the core of our collaborations. We understand that the reliability and effectiveness of medical products are of paramount importance for patient care. That's why we source products from trustworthy manufacturers to ensure they meet the highest safety and performance standards. We leave no room for compromises when it comes to the well-being of those who rely on our products.

Our passion springs from our belief that every individual deserves the highest quality of care and support throughout Chronic Kidney Disease (stage V). We are inspired by the strength of patients and strive to support them by providing products that not only meet their medical needs but also improve their overall well-being.

We approach our work with a sense of responsibility, knowing that every product we supply has the potential to improve patient outcomes and their quality of life. We collaborate closely with health professionals and industry specialists to gain knowledge and stay at the forefront of developments in dialysis care. This enables us to offer solutions that respond to the evolving needs of patients and healthcare providers.

At Nephronet, we believe that partnerships are powerful vehicles with collective impact, leading to positive changes and transforming the landscape of dialysis. Together, we can shape a future where every patient receives the highest quality of care, experiences optimal well-being, and enjoys a better quality of life.

Quality is the foundation of our work. We understand that the reliability and safety of our products are of utmost importance for the well-being of patients. To ensure the highest level of quality, we partner with extremely reliable manufacturers. Our dedication to quality extends to every aspect of our business, from product selection to customer service.

The main objective of the Company's Quality Management System is to create a basis for the continuous improvement of the effectiveness of its processes, always having in mind the constant satisfaction of the needs and expectations of its customers to the maximum extent.

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To implement the above, the Management supports and continuously applies the basic principles and rules governing the Company's Quality Management System, establishing objective quality objectives based on the unreserved and constructive cooperation of both its employees and its partners.

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The basic principles as expressed within the processes of the Company's Quality System are:

• Compliance with the legislative and regulatory framework governing the operation of the Company. Emphasis is given to the management of patient personal data which the Company may keep. Compliance with predefined customer requirements as agreed through written contracts/agreements with the aim of increasing their satisfaction.
• Compliance with the requirements of the EN ISO 9001:2015 and EN ISO 13485:2016 standards.
• Continuous support of the customer after the sale and constructive cooperation with all suppliers.
• Continuous training and education of the staff.
• Investigation of the causes of non-conformities or complaints and further determination of corrective actions.

The principles of the system and the objective quality objectives are reviewed at regular intervals by the Company's Management in order to adapt to the new needs and developments in the business world, legislative requirements, and the achievement of the goal of continuous improvement of the Company's operations.

Through continuous reviews of the above, the Management is in continuous search for the identification of both human and technical needs. Management is committed to providing the necessary resources to meet these needs, as they arise and are shaped by the existing situations, to the maximum of its capabilities.

All departments of the Company have the responsibility to respond, assimilate and implement the processes required by the Quality System through their daily activities.

Also, it is the responsibility of the Company's Management to ensure that the Quality Policy is communicated, understood, and applicable by the entire human resources of the Company, with the ultimate goal of continuous, stable growth of the company's business activity with unwavering commitment to its principles and the continuous offering to its customers of products and services of excellent quality.